tag:status.smsapi.com,2005:/historySMSAPI Status - Incident History2024-03-29T05:22:37ZSMSAPItag:status.smsapi.com,2005:Incident/198161382024-01-29T03:00:45Z2024-01-29T03:00:45ZMaintenance within SMSAPI.pl and SMSAPI.com platform<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>00:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>10:18</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that our engineers intend to carry out internal maintenance within SMSAPI.pl and SMSAPI.com platform.<br /><br />During this time, there should be no interruptions in access to our service.<br /><br />The aim of the maintenance is a key update of our system.</p>tag:status.smsapi.com,2005:Incident/194487722023-12-19T03:00:11Z2023-12-19T03:00:11ZMaintanance of cut.li on 19.12.2023 at 2:00 AM<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Scheduled</strong> - We are planning to make maintenance of service cut.li on 19.12.2023 at 2:00 AM - 3:00 AM UTC. <br />May cause unavailibity of service in this time.</p>tag:status.smsapi.com,2005:Incident/185973372023-09-28T10:41:50Z2023-09-28T10:41:50ZAwaria wysyłek MMS<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>10:41</var> UTC</small><br><strong>Resolved</strong> - Informujemy, że usługa wysyłki wiadomości MMS została przywrócona i działa poprawnie.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>05:14</var> UTC</small><br><strong>Identified</strong> - W dniu dzisiejszym odnotowaliśmy problem z wysyłkami wiadomości MMS. Pracujemy nad przywróceniem funkcjonalności. Za utrudnienia przepraszamy.</p>tag:status.smsapi.com,2005:Incident/175571242023-06-13T11:28:03Z2023-06-13T11:28:03ZProblem with backup server<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>11:28</var> UTC</small><br><strong>Resolved</strong> - Problem solved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>08:19</var> UTC</small><br><strong>Identified</strong> - There may be a problems with working of our backup server (problem on the side of the server service provider). Primary server for WEB APP ssl.smsapi.pl / ssl.smsapi.com and for API api.smsapi.pl / api.smsapi.com are available.</p>tag:status.smsapi.com,2005:Incident/171802512023-04-21T18:00:00Z2023-05-08T11:41:03ZShort url (cut.li) unavailability<p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>Resolved</strong> - Due to unscheduled disturbance shorturl functionality was not available</p>tag:status.smsapi.com,2005:Incident/126693092022-10-31T08:51:46Z2022-10-31T08:51:46ZProblem with messages delivery apart from Poland<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>08:51</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>07:29</var> UTC</small><br><strong>Investigating</strong> - Problem with messages delivery apart from Poland</p>tag:status.smsapi.com,2005:Incident/112179552022-09-22T09:32:19Z2022-09-22T09:32:19ZDelayed delivery reports<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>09:32</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>08:52</var> UTC</small><br><strong>Investigating</strong> - We noticed delays with delivery reports on our main endpoint. Messages are delivered properly.</p>tag:status.smsapi.com,2005:Incident/110388952022-09-01T22:00:00Z2022-09-02T07:37:19ZDelivery problem<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>Resolved</strong> - We have noticed a problem with delivering messages. Messages can be delivered with a delay.<br />For endpoints https://ssl.smsapi.pl/ and https://api.smsapi.pl <br />Resolved at 05:52 UTC</p>tag:status.smsapi.com,2005:Incident/97880342022-05-09T04:00:24Z2022-05-09T04:00:24ZInternal maintenance within SMSAPI.pl/SMSAPI.com platform<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>00:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>11:09</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer / Partner,<br /> <br />Please be advised that our engineers intend to carry out internal maintenance within SMSAPI.pl/SMSAPI.com platform.<br />Start Date & Time: 2022-05-09 00:00 CET<br />End Date & Time: 2022-05-09 04:00 CET<br />Impact: During this time frame, there will be temporary issue with access to SMSAPI service on the main server:<br /><br />- ssl.smsapi.com,<br />- api.smsapi.com,<br />- smpp.smsapi.com,<br />- ssl.smsapi.pl,<br />- api.smsapi.pl,<br />- smpp.smsapi.pl<br /><br />and on the backup server:<br /><br />- ssl2.smsapi.com,<br />- api2.smsapi.com,<br />- smpp2.smsapi.com,<br />- ssl2.smsapi.pl,<br />- api2.smsapi.pl,<br />- smpp2.smsapi.pl<br /><br />at the same time. We expect that unavailability of service will be about 5 minutes.<br /> <br />We apologize for the inconvenience caused.<br />If you have any questions or concerns, please contact support.</p>tag:status.smsapi.com,2005:Incident/93325192022-02-16T14:12:14Z2022-02-16T14:12:14ZShortened links problem<p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>14:12</var> UTC</small><br><strong>Resolved</strong> - Problem has been resolved.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>13:03</var> UTC</small><br><strong>Investigating</strong> - We noticed temporary problems with working of shortened links service idz.do and cut.li. Our IT department is working on solving the problem as quickly as possible.</p>tag:status.smsapi.com,2005:Incident/91019792022-01-18T08:38:29Z2022-01-18T08:38:29Zsmsapi.com platform is under DDoS attack<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>08:38</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>10:53</var> UTC</small><br><strong>Investigating</strong> - On 16.01.2020 ~22:00 we noticed a DDoS attack on smsapi.com platform. As a result, there could be temporary problems in using our website, customer portal and delays in the API connections.<br /><br />We are trying to break this attack as soon as possible.<br /><br />We apologize for the inconvenience this causes.</p>tag:status.smsapi.com,2005:Incident/90629042022-01-14T03:10:31Z2022-01-14T03:10:31ZMaintanance of idz.do/cut.li on 14.01.2022 at 3:00 AM<p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>03:10</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>12:35</var> UTC</small><br><strong>Scheduled</strong> - We are planning to make maintenance of services idz.do and cut.li on 14.01.2022 at 3:00 AM. We are expecting 5-10 minutes downtime.</p>tag:status.smsapi.com,2005:Incident/85887132021-11-19T10:20:58Z2021-11-19T10:20:58ZDelivery problem - Play Poland<p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>10:20</var> UTC</small><br><strong>Resolved</strong> - Operator confirmed that the problem was resolved.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>09:53</var> UTC</small><br><strong>Monitoring</strong> - Messages are delivered without delay, but we haven't yet received confirmation that the problem has been resolved by the operator.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>09:07</var> UTC</small><br><strong>Investigating</strong> - We have noticed a problem with delivering messages to phone numbers in the Play network in Poland. Messages can be delivered with a delay.<br /><br />We are in contact with the operator and wait for the problem to be solved.</p>tag:status.smsapi.com,2005:Incident/72227832021-06-11T06:38:27Z2021-06-11T06:38:27ZProblem with short URLs (idz.do and cut.li)<p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>06:38</var> UTC</small><br><strong>Resolved</strong> - Problem has been solved. We apologize for the inconvenience.</p><p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>06:21</var> UTC</small><br><strong>Investigating</strong> - We noticed the problem with working of our services Idz.do and cut.li.<br /><br />Our IT department is working on solving the problem.</p>tag:status.smsapi.com,2005:Incident/64983472021-03-11T04:44:27Z2021-03-11T04:44:27ZProblem with primary server<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>04:44</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>20:47</var> UTC</small><br><strong>Identified</strong> - We are waiting for information about resolve the problem in our main server room.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>16:29</var> UTC</small><br><strong>Investigating</strong> - Our primary WEB APP and APIs are temporarily unavailable, we are investigating and working to resolve this. Mirror server for WEB APP ssl2.smsapi.pl / ssl2.smsapi.com and for API api2.smsapi.pl / api2.smsapi.com are available.</p>tag:status.smsapi.com,2005:Incident/61925412021-02-04T14:20:20Z2021-02-04T14:20:20ZProblem with primary server<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>14:20</var> UTC</small><br><strong>Resolved</strong> - Our primary server is working properly now.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>14:02</var> UTC</small><br><strong>Investigating</strong> - Our primary WEB APP and APIs are temporarily unavailable, we are investigating and working to resolve this. Mirror server for WEB APP ssl2.smsapi.pl / ssl2.smsapi.com and for API api2.smsapi.pl / api2.smsapi.com are available.</p>tag:status.smsapi.com,2005:Incident/61159602021-01-26T08:37:57Z2021-01-26T08:37:57ZProblem with primary server<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>08:37</var> UTC</small><br><strong>Resolved</strong> - Our primary server is working properly now.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>08:22</var> UTC</small><br><strong>Investigating</strong> - Our primary WEB APP and APIs are temporarily unavailable, we are investigating and working to resolve this. Mirror server for WEB APP ssl2.smsapi.pl / ssl2.smsapi.com and for API api2.smsapi.pl / api2.smsapi.com are available.</p>tag:status.smsapi.com,2005:Incident/60576722021-01-19T09:53:44Z2021-01-19T09:53:44ZT-mobile Poland problem<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>09:53</var> UTC</small><br><strong>Resolved</strong> - Connection has been restored, all services are working properly.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>09:51</var> UTC</small><br><strong>Identified</strong> - Connection has been restored, we are waiting for confirmation of resolve the problem from the operator.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>09:39</var> UTC</small><br><strong>Investigating</strong> - We've noticed issues on operator's side (T-mobile Poland).<br /><br />At the moment we have set up our backup connection, but there may be a problem with working of receiving phone numbers in this network.<br /><br />We are in contact with the operator and we are working to fully solve the problem. Sorry for the inconvenience.</p>tag:status.smsapi.com,2005:Incident/58241292020-12-17T14:41:37Z2020-12-17T14:41:37ZT-mobile Poland problem<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>14:41</var> UTC</small><br><strong>Resolved</strong> - Problem has been solved.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>13:07</var> UTC</small><br><strong>Monitoring</strong> - Connection has been restored, we are monitoring correct working.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>12:29</var> UTC</small><br><strong>Identified</strong> - Operator confirmed solve the problem, connection should be restored soon.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>11:24</var> UTC</small><br><strong>Investigating</strong> - We've noticed issues on operator's side (T-mobile Poland).<br /><br />At the moment we are setting up our backup connection, although some messages may be delivered with a delay, there may also be a problem with working of receiving phone numbers.<br /><br />We are in contact with the operator and we are working to fully solve the problem. Sorry for the inconvenience.</p>tag:status.smsapi.com,2005:Incident/56615382020-11-26T07:00:00Z2020-11-26T11:54:27ZDDoS attack<p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Resolved</strong> - In the morning we noticed a DDoS attack on our primary server. As a result, there could be temporary problems in using our customer portal and delays in the API connections.<br /><br />We apologize for the inconvenience this causes.</p>tag:status.smsapi.com,2005:Incident/55023102020-11-06T10:42:42Z2020-11-06T10:42:42ZSMS MT issue (Poland Polkomtel)<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>10:42</var> UTC</small><br><strong>Resolved</strong> - SMS deliverability is back to normal.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>10:15</var> UTC</small><br><strong>Investigating</strong> - Probable failure at the Polkomtel (Plus) operator. We are seeing a drop in SMS delivery. We contact the operator on this matter.</p>tag:status.smsapi.com,2005:Incident/53686702020-10-20T09:44:29Z2020-10-20T09:44:29ZSMSC failure<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>09:44</var> UTC</small><br><strong>Resolved</strong> - On 20.10.2020, between 10:15 and 10:40 messages sent from smsapi.pl and smsapi.com were queued due to SMSC failure. All messages were sent after the failure was removed.</p>tag:status.smsapi.com,2005:Incident/48376022020-08-12T12:50:39Z2020-08-12T12:50:39ZIdz.do and cut.li DDos attack<p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>12:50</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>12:04</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>12:01</var> UTC</small><br><strong>Investigating</strong> - Currently we are under DDoS attack on idz.do and cut.li. We are trying to break this attack as soon as possible. Sorry for the inconvenience.</p>tag:status.smsapi.com,2005:Incident/37157902020-03-19T21:35:50Z2020-03-19T21:35:50ZThe platform is under DDoS attack<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>21:35</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>20:07</var> UTC</small><br><strong>Identified</strong> - The attack is ongoing; Most users will be able to use ssl2.smsapi.pl and ssl2.smsapi.com. We are doing what we can to keep the platform accessible to our users.<br /><br />We apologize for the inconvenience this causes.</p>tag:status.smsapi.com,2005:Incident/23473142019-04-24T07:00:15Z2019-04-24T09:00:04ZConnectivity issues<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Resolved</strong> - Dear Customer, <br /><br />we would like to inform you that between 8:10 and 8:25 AM CEST we experienced a degradation in the following services:<br />- api.smsapi.com<br />- ssl.smsapi.com<br />- smpp.smsapi.com<br />- api.smsapi.pl<br />- ssl.smsapi.pl<br />- smpp.smsapi.pl<br /><br />We're glad to inform you that issue has been solved and all services are currently fully operational.</p>